Terms and Conditions

1. Introduction

Welcome to Kohinoor Travels. By using our services, you agree to abide by the following Terms and Conditions. Please read these terms carefully before making any bookings or using our services.

2. Services

Kohinoor Travels provides travel booking and management services, including but not limited to flight reservations, hotel bookings, and tour arrangements. All services are subject to availability and may be provided by third-party suppliers.

3. Booking and Payment

• Booking Process: To make a booking, you must provide accurate and complete information as required. Your booking is subject to confirmation by Kohinoor Travels and may be subject to additional terms imposed by the service providers.
• Payment: Payment for services must be made in full at the time of booking, unless otherwise agreed. We accept various payment methods, including credit/debit cards and other payment options. All transactions are subject to verification.

4. Cancellation and Refunds

• Cancellation Policy: Cancellation of bookings may incur charges depending on the timing and terms set by the service providers. We will inform you of any applicable cancellation fees at the time of booking.
• Refunds: Refunds, if applicable, will be processed according to the policies of the service providers. Kohinoor Travels will facilitate the refund process but is not responsible for delays or discrepancies.

5. Changes to Bookings

Requests for changes to bookings are subject to availability and may incur additional charges. Changes must be requested in writing, and Kohinoor Travels will confirm any adjustments and associated fees.

6. Liability

• Limitation of Liability: Kohinoor Travels acts as an intermediary between you and third-party service providers. We are not liable for any losses, damages, or inconveniences resulting from the actions or omissions of these service providers.
• Force Majeure: We are not liable for any failure or delay in providing services due to circumstances beyond our control, including but not limited to natural disasters, strikes, or governmental actions.

7. User Responsibilities

• Accuracy of Information: You are responsible for providing accurate and complete information during the booking process. Any errors or omissions may affect the provision of services.
• Compliance: You must comply with all applicable laws, regulations, and the terms and conditions of third-party service providers.

8. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.

9. Intellectual Property

All content, trademarks, and other intellectual property on our website and in our communications are the property of Kohinoor Travels or our licensors. You may not use, reproduce, or distribute any content without our prior written consent.

10. Dispute Resolution

Any disputes arising from the use of our services or these Terms and Conditions will be resolved through negotiation and mediation. If a resolution cannot be reached, disputes may be submitted to the courts in [Your Jurisdiction].

11. Amendments

Kohinoor Travels reserves the right to amend these Terms and Conditions at any time. We will notify you of any significant changes by posting the updated terms on our website. Your continued use of our services constitutes acceptance of the revised terms.