Privacy Policy for Kohinoor Travels
This Privacy Policy describes how Kohinoor Travels ("we," "us," or "our") collects, uses, and discloses your personal information when you visit and make use of our website and services.
1. Information We Collect
We collect various types of information in connection with the services we provide, including:
- Personal Identification Information: Name, email address, phone number, passport details, date of birth, and payment information (e.g., credit/debit card details).
- Travel Information: Travel dates, destination, flight preferences, and special requests.
- Technical Data: IP address, browser type, operating system, referral sources, and website usage data (e.g., pages viewed, time spent).
- Communication Data: Records of your communications with us, including phone calls and emails.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and manage your flight bookings and travel arrangements.
- To communicate with you regarding your bookings, inquiries, and service updates.
- To provide customer support and respond to your requests.
- To improve our website, services, and user experience.
- For marketing and promotional purposes, with your consent (e.g., sending newsletters about flight deals).
- To comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Airlines and Travel Providers: To facilitate your flight bookings and travel arrangements.
- Payment Processors: To process secure payments for your bookings.
- Service Providers: Third-party vendors who perform services on our behalf (e.g., IT support, marketing services).
- Legal Requirements: When required by law or to protect our rights, property, or safety.
We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access your personal data.
- The right to request correction of inaccurate data.
- The right to request deletion of your data.
- The right to object to processing of your data.
- The right to request data portability.
To exercise any of these rights, please contact us using the contact details provided below.
6. Cookies
Our website may use cookies to enhance your browsing experience, analyze site traffic, and for marketing purposes. You can control cookie settings through your browser.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By phone: +44 208 178 3614
- By email: [Your Email Address Here, e.g., info@kohinoortravels.co]
